Cleaner Soho Modern Slavery and Human Trafficking Statement

This Modern Slavery and Human Trafficking Statement sets out the actions taken by Cleaner Soho to prevent modern slavery and human trafficking within our operations and supply chains. Cleaner Soho provides professional cleaning services and recognises its responsibility to uphold the highest ethical standards in the treatment of all workers, whether directly employed or engaged through our suppliers.

Our Zero-Tolerance Approach

Cleaner Soho has a zero-tolerance policy towards modern slavery, human trafficking, forced labour, child labour, servitude, and any form of exploitation. We are committed to acting ethically and with integrity in all business dealings and to implementing effective systems and controls to ensure that modern slavery does not occur in our own operations or in any part of our supply chains.

All directors, managers, employees, contractors, and agency workers are required to support this commitment and to conduct business in a way that respects human rights and promotes fair and safe working conditions. We expect the same standards from all third parties who work with us.

Our Supply Chains and Supplier Standards

Our supply chains include providers of cleaning equipment, chemicals, consumables, uniforms, and labour agencies, as well as other professional service providers. We are committed to working only with suppliers who share our values and who can demonstrate that they operate in accordance with applicable labour, employment, and human rights laws.

Cleaner Soho requires suppliers to confirm that they do not engage in any form of modern slavery and that they have their own policies and procedures in place to prevent it. We reserve the right to terminate relationships with any supplier that is found to be involved in modern slavery or that fails to take adequate steps to address risks identified.

Supplier Audits and Due Diligence

We are strengthening our supplier due diligence processes to identify, assess, and monitor the risk of modern slavery. This includes conducting risk-based audits and reviews of selected suppliers and labour providers, focusing on those in higher risk categories such as low skilled or high turnover roles.

As part of these audits, we may request information on recruitment practices, worker contracts, wage and working hour records, right to work checks, and grievance procedures. Where concerns are identified, we will work with the supplier to develop corrective action plans and monitor progress. If the supplier is unwilling or unable to address issues, we will consider ending the relationship.

Reporting Concerns and Whistleblowing

Cleaner Soho encourages all employees, workers, suppliers, and other stakeholders to report any concerns or suspicions of modern slavery or human trafficking as soon as possible. Concerns may include indicators of forced labour, exploitation, withheld wages, confiscated documents, unsafe living or working conditions, or any form of coercion.

Reports can be made in confidence through our internal reporting channels, including to line managers or senior management. We will investigate all reports promptly and sensitively and will not tolerate any form of victimisation or retaliation against anyone who raises a concern in good faith. Where necessary, we will cooperate with relevant authorities and specialist organisations.

Training, Awareness, and Responsibility

Responsibility for our approach to modern slavery rests with Cleaner Soho senior management, who ensure this statement is implemented and maintained. Managers involved in procurement, recruitment, and supplier management receive guidance on identifying and managing modern slavery risks.

We are working to develop ongoing awareness initiatives so that staff can recognise warning signs of exploitation and understand how to report concerns. This includes incorporating modern slavery awareness into induction materials and relevant role specific training.

Monitoring and Annual Review

Cleaner Soho is committed to continual improvement in preventing modern slavery and human trafficking. We will monitor the effectiveness of our policies, supplier checks, audits, and training, and we will refine our approach as needed in response to emerging risks, changes in legislation, or lessons learned from investigations and audits.

This statement will be reviewed at least annually by senior management to ensure it remains current, effective, and aligned with our business operations and legal obligations. Any significant updates to our processes or findings from our monitoring activities will be reflected in future versions of this statement.

This Modern Slavery and Human Trafficking Statement has been approved by the leadership of Cleaner Soho and applies to the financial year to which it relates.